Returns & Exchanges
At Riemann Kollektion, we want you to be completely satisfied with your high-performance audio equipment and electronic components. If your purchase does not meet your expectations, you can initiate a return within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your Riemann Kollektion account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories, to ensure the item is protected during transit.
Ship the Item
Affix the provided prepaid shipping label to the outside of your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition and functionality of the returned hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing